Swan Mountain Outfitters - Glacier Division is a family-owned company that provides interpretive horseback riding for the general public. We have 3 locations in Glacier National Park and hire seasonal employees to work from the end of May into September each summer. Please note we are a high volume trail ride operation, not a guest ranch.

Whether for one summer or many seasons, employment with Swan Mountain Outfitters provides a unique, educational and gratifying work experience in one of the most beautiful and rugged places in the world. While the work is demanding and the hours are long, it offers the employees a one of a kind opportunity to spend much of their summer with horses and great people.

How to Apply

We accept employment applications throughout the year, but review them in early January and make hiring decisions for the upcoming season by the end of the month. Our hiring process is composed of four steps:

1. Application Submittal. Read the following information regarding available positions, requirements and employment benefits. Then, complete and submit the online application below.
2. Application Review. After reviewing all applications, we will select the top 30 applicants for a phone or in-person interview. All applicants that make it to the interview round will be required to submit 3 references. Additionally, any applicants interested in horse-related positions that make it to the interview round will be required to submit a short video demonstrating their ability to: groom, saddle and bridle, and ride (ideally at a walk, trot and lope). These videos should be 5 to 10 minutes long.
3. Interviews. We will schedule interviews (either in-person or on the phone) during the month of January.
4. Hiring Decisions. After conducting all interviews, reviewing the videos and checking all references, we will offer positions to the most qualified applicants by the end of January.

Available Positions

All employees are involved in learning and sharing about Glacier National Park in order to ensure that our guests enjoy the most memorable experience possible. A general description of the specific duties associated with each available position follows:

Trail Ride Wranglers
Each location has several trail ride wranglers who are responsible for leading daily trail rides. They must have a well rounded background in western horsemanship, outstanding customer service skills, and the confidence to ensure the safety, along with your co-wranglers, of up to 17 novice riders on top of 17 horses. Wranglers will be in charge of maintaining the conditions of the trails (which includes trail clearing) as well as daily care of the animals. Do not apply for this position if you are not patient or do not have strong communication skills, as these traits are critical to ensuring that every trail ride goes smoothly and each of our guests is well looked after.

Corral Managers
There is one corral manager per location. This individual is responsible for the upkeep and oversight of their specific facility. This includes daily opening and closing procedures, management of the office and all maintenance and cleaning duties associated with the facility, ensuring all horse care procedures (grooming, feeding, health, etc.) are followed, and overseeing the trail ride staff at their facility. Additionally, the corral manager is the primary liaison at their particular facility between the company and both the guests and the National Park Service staff (i.e. Rangers and other NPS personnel). Corral managers are required to have prior experience working as a trail ride wrangler or manager in a comparable high volume trail ride operation. Extensive horsemanship, management experience, strong communication and organizational skills, phone etiquette, point of sale (POS) management and attention to safety are a must.

Packers
In addition to trail rides, we also offer packing services to various chalets, lodges and backpackers in Glacier National Park. During pack trips, packers are responsible for leading a string of pack animals and/or guests to various drop locations as well as caring for the animals and/or guests. Additional responsibilities that apply to this position include assisting with maintenance at any of our three Park facilities, trail work, feeding and cleaning up after stock, doctoring stock, operating a variety of equipment such as truck and trailer, loaders, etc. This position is only available to those with extensive horse packing experience.

Cook/Housekeepers
There are two cook/housekeeper positions, one on the west side and one on the east side of the Park. Each cook/housekeeper will be responsible for preparing 3 daily meals for all employees and tracking food inventory at their respective locations. Cook/housekeepers must be able to modify dishes to cater to individuals with any specific dietary needs (i.e. diabetic, vegetarian, medical-related food needs, etc.). Cook/housekeepers will also be responsible for helping to coordinate and prepare food for staff development activities. Additionally, the cook/housekeepers are responsible for the cleanliness of the bunkhouse(s). This includes daily cleaning of common areas such as the kitchen, living room and bathroom (i.e. sweeping, mopping, vacuuming, dusting, cleaning the windows, hand washing dishes, cleaning showers/toilets/sinks, and keeping the kitchen spotless).

Reservationist
There is one corporate reservationist position. This individual is in charge of taking phone reservations at the Glacier Headquarter office and coordinating those reservations with each corral in the Park. Extensive knowledge of all company services and policies as well as general information about Glacier National Park and the Flathead Valley is required. Reservationists will also be in charge of collecting payment for the trail rides, so strong organization skills and previous POS/money handling experience is preferred. The reservationist is often our first link to all of our guests, so it will be imperative that she/he have excellent customer service and phone skills. Additionally, the reservationist must be self-motivated as the position requires them to work alone for most of the day.

Requirements

• A minimum age of 18 is required for all employees
• Various starting and ending dates can be accommodated; however applicants who are available for the entire season will be given preference
• Applicants should be aware that these jobs are physically demanding and require heavy lifting, bending, standing and kneeling for multiple hours a day, six days a week
• Corral manager, packer and trail ride wrangler applicants must be comfortable around and knowledgeable about horses
• Corral manager, packer and trail ride wrangler applicants must have valid CPR and Wilderness First Aid certifications
• A personal vehicle is not required or necessary for employment with this company, but it is highly encouraged as the bunkhouses are located within the Park and may be anywhere from 30 minutes to 2 hours away from grocery stores, access to internet, box stores and other places of interest
• The cost of round trip transportation is the responsibility of the employee, and should be considered before applying
• In the event that you do not bring a vehicle with you, the company can provide transportation to the Park from either the Kalispell bus station, the Kalispell Airport (airport code FCA) or the Whitefish and West Glacier train stations

Employment Benefits

• Employees will receive a monthly salary. Half of the salary is deposited into your account via direct deposit every two weeks. Additionally the company will cover room and board i.e. (all rent, utilities and food). Note: room and board are included in addition to a fair salary and not deducted from it
• Seasonal employees are housed in ranch-style bunkhouses with indoor bathrooms, located within Glacier National Park
• Employees will share a room with fellow employees; we do our best to avoid coed quarters
• A cook will cook for the crew at each corral
• Employees who excel at taking care of and educating the guests will likely receive additional income in the form of tips
• Tips are not put into a pool, so if you and the other wranglers on your trail ride keep the guests happy and safe, you will do well

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If yes, please describe the circumstances of you conviction; including the date and place of the offense and disposition of the case. A felony conviction will not necessarily bar chance of employment since this will be looked upon as only one of the factors considered in the employment decision and is evaluated in the terms of nature, severity and date of offense.
Check the position(s) you are interested in:	Trail Ride Wrangler Corral Manager Packer Cook Reservationist
Available Start Date :	1 2 3 4 5 6 7 8 9 10 11 12 / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 / 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045 2046 2047 2048 2049 2050 2051 2052 2053 2054 2055 2056 2057 *
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How did you hear that Swan Mountain Outfitters: Glacier Division was hiring?
Job-specific Questions – Please only answer the questions applicable to the position(s) you are applying for If you are interested in the Corral Manager, Packer or Trail Ride Wrangler positions, please answer the following questions:
Do you have a valid Wilderness First Aid certificate? Yes No
Do you have a valid CPR certificate? Yes No
Rate your ability to ride a horse from 1 to 5: Note: 1=Poor (gentle horse), 2=Fair, 3=Average, 4=Above Average, 5=Excellent (young green broke horse) 1 2 3 4 5
What seat are you most comfortable in (i.e. Western, English, etc.)?
Are you comfortable at a walk, trot and lope?
How long has it been since you last rode? Since you last rode regularly? Define how often “regularly” was?
Have you owned your own horse? If so, for how long?
Please describe any formal riding experience you have (i.e. lessons, competitions, shows, etc.)
Please describe any riding you have done outside of lessons, competitions or showing:
Please describe your trail riding experience (i.e. leading trail rides, participating in trail rides, etc.). Provide any details you can about the terrain where these trail rides took place:
Please describe your packing and/or stringing experience including maximum number of horses strung.
Have you ever previously worked for a high volume trail ride operation? If so, please explain.
Please describe prior management experience including the number of people supervised and a description of oversight responsibilities.
Please describe your experience with equine first aid:
Please describe the types of manual labor you have done including frequency of the work and the amount of weight you are comfortable lifting or moving
Can you shoe horses? Yes No
Please describe what you think the job you are applying for entails:
If you are interested in the cook/housekeeping position, please answer the following questions:
How many people are you used to cooking for?
Do you have experience cooking for guests or staff members? Yes No
Please list the types of meals you are used to preparing for others
Describe an instance when you have had to accommodate a special dietary need:
Please describe any experience you have with housekeeping including the frequency of the work and the types of chores performed?
Please describe your level of physical fitness, including the amount of weight you are capable of lifting or moving on a daily basis:
Please describe what you think the job you are applying for entails:
If you are interested in the reservationist position, please answer the following questions:
Please describe any experience you have working in an office setting:
Please list the types of computer applications you are comfortable using on a daily basis (i.e. Microsoft Word, Power Point, Excel, Access, Internet, etc.)
Please describe your phone etiquette:
Do you have experience with point of sale (POS) transactions (i.e. handling money)?
Describe a time when you had to deal with a difficult customer and how you handled that situation:
Please describe what you think the job you are applying for entails:
General Questions – All applicants should answer the following questions
Have you ever worked in or visited Glacier National Park before? Yes No
If yes, give details:
If no, please explain why you want to work in Glacier:
Do you have any foreign language skills? Yes No
If so, please specify:
Please provide a detailed description of your customer service experience:
Please list any interests or hobbies in addition to horse-related activities
Do you work best with groups or alone? Explain why:
Based on your understanding of the position you are applying for, please state what you think your strongest quality is as well as what your development areas are. If you are applying for more than one position, please specify strengths and weaknesses for each position:
Describe any other experience you feel is applicable to the job you are applying for:
Education
Do you currently attend school? Yes No
If yes, which school?
Do you plan on returning to school this fall? Yes No
Please list any other schooling, training, or certifications relevant to the position:
Relevant Work Experience Please list three employers (most recent employer first) giving particular reference to any experience you have had related to horse operations, a resort atmosphere, or physically demanding work:
Employer 1:
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Dates of employment :	1 2 3 4 5 6 7 8 9 10 11 12 / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 / 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 to 1 2 3 4 5 6 7 8 9 10 11 12 / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 / 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
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Dates of employment :	1 2 3 4 5 6 7 8 9 10 11 12 / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 / 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 to 1 2 3 4 5 6 7 8 9 10 11 12 / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 / 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
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Dates of employment :	1 2 3 4 5 6 7 8 9 10 11 12 / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 / 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 to 1 2 3 4 5 6 7 8 9 10 11 12 / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 / 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Job title :
Principle duties:
Reason for leaving:
Based on the requirements for this position, are you able to perform the essential functions of the job? Yes No
Terms and Conditions Please read the following terms and conditions and indicate your agreement by checking the box next to each statement. You must agree to all statements before your application will submit.
	I understand that friends or relatives of Swan Mountain Outfitter employees are not allowed to live at the bunkhouse and am able to make necessary arrangements to abide with this policy.
	I understand that Swan Mountain Outfitters: Glacier Division does not allow pets to live at the facilities and will abide by this policy.
	The information provided in this application is true, correct and complete. If employed, I understand that any misstatements or omission of fact on this application may result in my dismissal.
	I authorize Swan Mountain Outfitters: Glacier Division to check references with any person, agency or company concerning my abilities, character, reputation and previous employment record. I release all such persons supplying information from any liability or damages on account of furnishing such information.
	I agree to abide by all present and subsequently issued personnel policies and rules.
	I understand that acceptance of an offer of employment does not create a contractual obligation upon the employer to continue to employ me in the future.
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